Tech App:  GroupMe!

One of the predicted popular apps for 2018 is GroupMe!  If you ever get tired of scrolling down your text messaging history to find that group message thread that you know you had….then maybe you want to try GroupMe! GroupMe is a mobile group messaging app owned by Microsoft.  It allows easy group communication.  Think of all the groups you are involved in…your family group, friend groups, work teams, project teams, school groups, civic groups…the list goes on.   It’s like a chat room for your small group.   GroupMe allows instant communication to that important group at your fingertips and the best part about GroupMe…it’s a free app! GroupMe has been around for some time now but it has recently been gaining popularity since it’s redesign of the application.  Fun features that GroupMe has in addition to chat is the ability to share pictures, videos, locations, events and emojis.  GroupMe also has like functionality built in so you can like messages, pictures, videos, etc. I recently found GroupMe to be beneficial when communicating amongst my work team of nine individuals that are located in several locations.  It allows ease of communication between our work group. Plus our group chat thread is readily available at a glance.  For personal use, I have found GroupMe to be beneficial when planning our summer vacation with a group of family members.  Family members have been able to share pictures, links and ideas with the group easily. One feature that I wish GroupMe had was group video chat.  How fun would that be? You can find GroupMe on all mobile platforms; Apple, Android and Windows. ...

What can ReadiTech do for you?

Today’s technology is ever-changing and keeping up with what’s new, how it can help or where it can it take your business may seem overwhelming.  Why not concentrate on what you love the most and let DRN’s ReadiTech team provide the benefit of experience and leadership to prepare your business for the future. Hi, this is Mary Lou Sundby, Business Account Representative for DRN and DRN ReadiTech. As a member of our sales team, we are committed to getting to know your business and creating tailored solutions, not just offering a “one-size-fits-all” package.  Our certified employees are well versed in the latest communications technology and are here to help or answer any questions you may have. Working with my customers and sharing products that can truly make a difference in the efficiency of their business or just allow them more time to concentrate on what they do best, is one of the most rewarding aspects of what I do.  Confucius said, “Choose a job you love, and you will never work a day in your life”.  What’s not to love about seeing someone smile! If you feel overwhelmed with the technology in your business, let’s make an appointment to review what the ReadiTech team can do for you.  Here’s just a quick overview of some of the services we offer businesses: Managed Services – Our robust remote monitoring and management platform supports early detection and remediation of issues before they cause downtime or date loss. ReadiHealth – provides a security analysis of your network ReadiRemote – remote monitoring and management for your business ReadiProtect – provides web guardian, online...

Protecting Yourself from Scams

It’s well-known now that there are many types of scams going around, from unsolicited phone calls to computer pop-ups. However, I recently ran into one that I hadn’t heard of yet… ReadiTech offers an antivirus package of Web Guardian, a product of Webroot. One of our customers received a call from someone claiming to be with Webroot. They told her that her computer was infected and had IP affiliations from other countries. The “Webroot” caller offered to clean up the computer and remove the unnecessary IP addresses. The customer agreed and let “Webroot” on her computer. She felt it wasn’t right but since they said they were with Webroot – her antivirus product, she reluctantly let them onto her computer. She felt it was OK as she was watching them the whole time and to her knowledge, they didn’t access her files. If someone calls and claims they are with your antivirus company, it should be OK to allow them full access, right? No. The scammer has ways to extract files without you even seeing it done. You never really know what information you let them acquire by allowing them access your device. Scary, right? Absolutely. Be suspicious of unsolicited phone calls, emails, and visits. It’s pertinent that you take the time to verify that the person that has contacted you is with the organization that they identify themselves with. If you have Web Guardian with ReadiTech, we are the only one who will be in contact with you if your computer has been infected. And even then, it’s OK to verify us!  Let us know that you’d like to...

Cyber Security: What is it and how can I protect myself

Hello, My name is David Malsam and I am the Senior Sales Account Executive/IT Analyst for our Aberdeen location. Cyber Security is defined as techniques, processes, and practices designed to protect networks, computers, programs and data from attack, damage, or unauthorized access. We have heard of data breaches from companies like Target, Equifax and Ebay. The thing to remember is that the bad guys don’t just target the big companies, smaller companies and many homes are just as susceptible to this threat. I have had the Cyber Security conversation with many people over the years, and whenever the topic comes up I can see dollar signs in the customer’s eyes. People are relieved to find out that they can protect themselves from the bulk of these attacks without it costing a penny, we just need to use a few simple techniques. Social Engineering is the most common type of Cyber Security attack, and it is also the easiest to prevent. Social Engineering is the act of trying to deceive or manipulate an individual into divulging information for fraudulent purposes. This attack can take many shapes. It can appear to be an email from FedEx with tracking information for a package that you didn’t order, or it can be an email with from a travel agency with an itinerary for an extravagant trip that you didn’t plan. Recently I have heard of many people getting a call from an agent that claims to be from Microsoft and they tell the user that their computer is infected and if the user would share their credit card number the agent will help...

Procrastination

Good morning from a frigid North Dakota.  Hoping you all had a very wonderful and safe Christmas and New Year’s.  Today I’m going to talk about procrastination and how it’s not always a very good decision. I’ve been selling Security, Surveillance, and Home Automation systems for almost 8 years now.  I’ve seen all the positive results that come from letting technology help us in our everyday lives.  Anywhere from helping the rancher avoid losing new born calves to keeping potential burglars from breaking into some of our finest eating and drinking establishments. I have installed cameras in my barn and around my yard and many times have reaped the benefits from having an extra set of eyes when I couldn’t be around.  I’ve used them during lambing, calving, and for seeing what exactly happened to the package that FedEx said they delivered to my house. Here’s where the problem comes in.  For years now I’ve pushed off installing the home security system in my house.  I’ve been as far as having the order in the system and ready to go, just to decide that I really didn’t need it quite yet.  After all, for years we didn’t even know where our house keys were lol.  Well, it finally caught up to me last week.  I came home from work and could swear that I heard water dripping from somewhere.  After opening the door to our basement, I found where the “dripping” sound was coming from.  Much to my dismay I was staring at 10” of water in my basement.  I’m sure you can all imagine how much fun it...

DRN University

Have you ever wondered how DRN employees gain the knowledge necessary to perform the work they do each day to better serve you, our valuable customers?  At DRN, we are proud to promote a learning environment.  Our Board of Directors understands the importance of training and invests in the education of DRN’s workforce. In cooperation with the Board, DRN’s Leadership Team is committed to employee development.  Various training opportunities and avenues are available.  Just as important, is commitment from employees to embrace the learning environment, take initiative, and transfer knowledge gained to their work.  Currently at DRN, six employees are enrolled in accredited colleges and/or universities working toward advanced degrees.  In the past month alone, several employees have obtained certifications specific to their roles including a Telecom Sales Certification, Microsoft Certification, Microsoft MCSA Server Certification, and a Certified Associate in Project Management Certification.  Close to 40% of DRN’s workforce holds certifications specific to their roles with others studying to pass exams in the short term.  Still, others attend workshops and conferences to stay up to date with the latest trends in technology and the industry. Internally, in addition to regular safety training, we offer training on our specific products and services utilizing vendors, consultants, or DRN subject matter experts.  Our Multi-Media Specialist, Pamela Henningsen, uses technology to conduct training for employees at headquarters and remote offices through online training sessions and tutorials saving travel time and increasing productivity. You might say we have our own DRN University.  The commitment from DRN’s Board, leadership team and employees to invest in training to better serve you is something we take seriously....