Artificial Intelligence

“Terminator”, “the Matrix”, “iRobot”. These are 3 of my top 10 favorite movies and the common link between all of them is Artificial Intelligence. I have had an interest in Artificial Intelligence for as long as I can remember. Artificial Intelligence (AI) has existed in Hollywood for decades, but it is shocking how advanced it is becoming in the real world. We have all asked Google for directions to a restaurant, or we have asked it to look up the phone numbers for plumbers in our area, but thanks to Google Duplex we will soon be able to use Google’s AI technology for so much more. We can simply ask Google to schedule an oil change for Friday between 10 and noon. Google will then look up where you have gotten your oil changed previously, it will then automatically call that place of service on the phone and schedule the appointment for you. How good is it? The technology is so good that the person on the phone doesn’t even realize that they are speaking to a computer. In fact, in an effort to get ahead of some ethical and philosophical pitfalls, Google is going to have its AI system identify itself so that people know that they are not talking to an actual human. IBM has decided to take their AI technology one step further they have sent Watson to medical school. Watson has spent the past few years analyzing medical data, and at this point it is very close to being better and more efficient than an Oncologist at determining care paths for cancer patients. During recent...

Cyber Security: What is it and how can I protect myself

Hello, My name is David Malsam and I am the Senior Sales Account Executive/IT Analyst for our Aberdeen location. Cyber Security is defined as techniques, processes, and practices designed to protect networks, computers, programs and data from attack, damage, or unauthorized access. We have heard of data breaches from companies like Target, Equifax and Ebay. The thing to remember is that the bad guys don’t just target the big companies, smaller companies and many homes are just as susceptible to this threat. I have had the Cyber Security conversation with many people over the years, and whenever the topic comes up I can see dollar signs in the customer’s eyes. People are relieved to find out that they can protect themselves from the bulk of these attacks without it costing a penny, we just need to use a few simple techniques. Social Engineering is the most common type of Cyber Security attack, and it is also the easiest to prevent. Social Engineering is the act of trying to deceive or manipulate an individual into divulging information for fraudulent purposes. This attack can take many shapes. It can appear to be an email from FedEx with tracking information for a package that you didn’t order, or it can be an email with from a travel agency with an itinerary for an extravagant trip that you didn’t plan. Recently I have heard of many people getting a call from an agent that claims to be from Microsoft and they tell the user that their computer is infected and if the user would share their credit card number the agent will help...