Keeper

My name is Crystal Grueneich, and I am a Technical Support Analyst at DRN. Today we’re going to discuss Keeper. Different scenarios may pop into your head when you hear the word “keeper.” For example, as a mom, I’m usually the keeper of the snacks! The Keeper of the Stars is one of my favorite songs. I used to have a trapper keeper… But nonetheless, what about a password keeper? With everything we need to keep track of on a daily basis, what’s helping you keep track of your passwords? While it’s known we shouldn’t use the same password for everything, how do you keep track of which password you use for each of your accounts? Did you know that about 60% of people use the same password for everything? In 2020, the projected number of accounts per Internet user will be 207! Are you ready to remember 207 login and password combinations?! That’s where Keeper comes into play! Keeper is a software tool offered by DRN ReadiTech that helps you manage your passwords and login information. It is a safe and secure way to digitally encrypt and store all of your important passwords. Stop hackers and prevent data breaches by using strong passwords. You can easily generate a new strong password with special parameters you choose. Once you have imported/entered all of your websites and login information into the program, the only password you will need to remember going forward is your master password to log into Keeper. So easy! Between work and personal, I have so many passwords to keep track of. Keeper has been such a...

Protecting Yourself from Scams

It’s well-known now that there are many types of scams going around, from unsolicited phone calls to computer pop-ups. However, I recently ran into one that I hadn’t heard of yet… ReadiTech offers an antivirus package of Web Guardian, a product of Webroot. One of our customers received a call from someone claiming to be with Webroot. They told her that her computer was infected and had IP affiliations from other countries. The “Webroot” caller offered to clean up the computer and remove the unnecessary IP addresses. The customer agreed and let “Webroot” on her computer. She felt it wasn’t right but since they said they were with Webroot – her antivirus product, she reluctantly let them onto her computer. She felt it was OK as she was watching them the whole time and to her knowledge, they didn’t access her files. If someone calls and claims they are with your antivirus company, it should be OK to allow them full access, right? No. The scammer has ways to extract files without you even seeing it done. You never really know what information you let them acquire by allowing them access your device. Scary, right? Absolutely. Be suspicious of unsolicited phone calls, emails, and visits. It’s pertinent that you take the time to verify that the person that has contacted you is with the organization that they identify themselves with. If you have Web Guardian with ReadiTech, we are the only one who will be in contact with you if your computer has been infected. And even then, it’s OK to verify us!  Let us know that you’d like to...