Protecting Yourself from Scams

It’s well-known now that there are many types of scams going around, from unsolicited phone calls to computer pop-ups. However, I recently ran into one that I hadn’t heard of yet… ReadiTech offers an antivirus package of Web Guardian, a product of Webroot. One of our customers received a call from someone claiming to be with Webroot. They told her that her computer was infected and had IP affiliations from other countries. The “Webroot” caller offered to clean up the computer and remove the unnecessary IP addresses. The customer agreed and let “Webroot” on her computer. She felt it wasn’t right but since they said they were with Webroot – her antivirus product, she reluctantly let them onto her computer. She felt it was OK as she was watching them the whole time and to her knowledge, they didn’t access her files. If someone calls and claims they are with your antivirus company, it should be OK to allow them full access, right? No. The scammer has ways to extract files without you even seeing it done. You never really know what information you let them acquire by allowing them access your device. Scary, right? Absolutely. Be suspicious of unsolicited phone calls, emails, and visits. It’s pertinent that you take the time to verify that the person that has contacted you is with the organization that they identify themselves with. If you have Web Guardian with ReadiTech, we are the only one who will be in contact with you if your computer has been infected. And even then, it’s OK to verify us!  Let us know that you’d like to...

Cyber Security: What is it and how can I protect myself

Hello, My name is David Malsam and I am the Senior Sales Account Executive/IT Analyst for our Aberdeen location. Cyber Security is defined as techniques, processes, and practices designed to protect networks, computers, programs and data from attack, damage, or unauthorized access. We have heard of data breaches from companies like Target, Equifax and Ebay. The thing to remember is that the bad guys don’t just target the big companies, smaller companies and many homes are just as susceptible to this threat. I have had the Cyber Security conversation with many people over the years, and whenever the topic comes up I can see dollar signs in the customer’s eyes. People are relieved to find out that they can protect themselves from the bulk of these attacks without it costing a penny, we just need to use a few simple techniques. Social Engineering is the most common type of Cyber Security attack, and it is also the easiest to prevent. Social Engineering is the act of trying to deceive or manipulate an individual into divulging information for fraudulent purposes. This attack can take many shapes. It can appear to be an email from FedEx with tracking information for a package that you didn’t order, or it can be an email with from a travel agency with an itinerary for an extravagant trip that you didn’t plan. Recently I have heard of many people getting a call from an agent that claims to be from Microsoft and they tell the user that their computer is infected and if the user would share their credit card number the agent will help...

Procrastination

Good morning from a frigid North Dakota.  Hoping you all had a very wonderful and safe Christmas and New Year’s.  Today I’m going to talk about procrastination and how it’s not always a very good decision. I’ve been selling Security, Surveillance, and Home Automation systems for almost 8 years now.  I’ve seen all the positive results that come from letting technology help us in our everyday lives.  Anywhere from helping the rancher avoid losing new born calves to keeping potential burglars from breaking into some of our finest eating and drinking establishments. I have installed cameras in my barn and around my yard and many times have reaped the benefits from having an extra set of eyes when I couldn’t be around.  I’ve used them during lambing, calving, and for seeing what exactly happened to the package that FedEx said they delivered to my house. Here’s where the problem comes in.  For years now I’ve pushed off installing the home security system in my house.  I’ve been as far as having the order in the system and ready to go, just to decide that I really didn’t need it quite yet.  After all, for years we didn’t even know where our house keys were!  Well, it finally caught up to me last week.  I came home from work and could swear that I heard water dripping from somewhere.  After opening the door to our basement, I found where the “dripping” sound was coming from.  Much to my dismay I was staring at 10” of water in my basement.  I’m sure you can all imagine how much fun it is...