DRN University

Have you ever wondered how DRN employees gain the knowledge necessary to perform the work they do each day to better serve you, our valuable customers?  At DRN, we are proud to promote a learning environment.  Our Board of Directors understands the importance of training and invests in the education of DRN’s workforce. In cooperation with the Board, DRN’s Leadership Team is committed to employee development.  Various training opportunities and avenues are available.  Just as important, is commitment from employees to embrace the learning environment, take initiative, and transfer knowledge gained to their work.  Currently at DRN, six employees are enrolled in accredited colleges and/or universities working toward advanced degrees.  In the past month alone, several employees have obtained certifications specific to their roles including a Telecom Sales Certification, Microsoft Certification, Microsoft MCSA Server Certification, and a Certified Associate in Project Management Certification.  Close to 40% of DRN’s workforce holds certifications specific to their roles with others studying to pass exams in the short term.  Still, others attend workshops and conferences to stay up to date with the latest trends in technology and the industry. Internally, in addition to regular safety training, we offer training on our specific products and services utilizing vendors, consultants, or DRN subject matter experts.  Our Multi-Media Specialist, Pamela Henningsen, uses technology to conduct training for employees at headquarters and remote offices through online training sessions and tutorials saving travel time and increasing productivity. You might say we have our own DRN University.  The commitment from DRN’s Board, leadership team and employees to invest in training to better serve you is something we take seriously....

Calix 844E Wi-Fi Router

An average of seven active Wi-Fi connected devices per household is the reason there is a need to offer a Wi-Fi router that meets current Wi-Fi standards. Hardwired devices such as PC’S and desktop computers make up less than twenty five percent of total network traffic. While the internet speeds DRN offers are “Up To” those connections are generally consistent to the network interface device (NID) at the sides of homes. Some key factors that play a role in slowed internet speeds are the cable from the NID to the router. Even if the cable appears to look in good repair there can be anomalies that can and will produce problems relative to speed and performance on home networks. Cables should be tested and repaired or replaced even if there is the slightest of anomaly. Another factor and probably the most important is the type of router and its placement in the home. For optimal Wi-Fi performance and experience routers should be installed in areas where there is the least potential for signal interference. The Calix 844E Wi-Fi router is Gigabit service capable hardwired, it is 2.4 GHZ 802.11n and 5GHz 802.11ac Wi-Fi. The Calix 844E Wi-Fi router when connected to DRN’s fiber optic network gives DRN visibility into home Wi-Fi networks which can aid our Technical Assistance Group (TAG) in troubleshooting, enhancing, and repairing members home Wi-Fi networks. With a Calix 844E Wi-Fi router installed in members’ homes it will help DRN help our members have the best Wi-Fi internet experience possible. Merry Christmas and Happy New Year! Kent Schimke – Operations...

The Importance of Anti-Virus

We see and hear about it on the news all the time.  Somebodies system got hacked and private information was potentially stole, or people’s computers getting hacked and all their files and data getting encrypted.  Unfortunately, things like this are happening more than people know and hear about. I find it surprising that there are still so many systems out there that aren’t protected by an antivirus program. People always question why somebody would create these viruses and malicious software.  Lately I would say they are doing it for profit.  Either by encrypting data on your computer and telling you to pay for an encryption code to decrypt your files, or by Stealing passwords and other private information that would allow them to use your credit cards or purchase products through you online accounts.  Sometimes they even do it for their own personal amusement.  These viruses now days are very sophisticated.  One wrong click, something that only takes a second can completely compromise your machine. Anti-Virus programs are relatively cheap. For around $50 a year you can protect your data.  To me this is a no brainer for all time, and potentially life changing problems a virus could cause you. Imagine how much it would cost if your identity was stolen.  Don’t sit back and think this will never happen to me, or I don’t have anything a hacker would want.  Remember Hackers don’t discriminate!  Protect your connected devices.  If you need help or have questions about how to do this Call ReadiTech today.  We are here to help.   Andy Meyer – Network...

A Safer Holiday Season

All through the house, not a creature was stirring except for the mouse. The computer mouse that is! Yes, it is that time of year when people are busy online shopping and writing Christmas letters. As the number of days dwindle before Christmas, the hustle and bustle and perhaps even panic attacks increase! “I have only 15 days to find the perfect gift for that hard to buy for Aunt Ann.” After spending hours of visiting the local stores (because we all know how important it is to shop local first) and you still did not find the perfect gift. You decide to look online. Online shopping can be convenient as we can shop at all hours of the day and even in our PJ’s. However, there are some tips I would like to share with you to help minimize identity theft and credit card fraud. When making purchases, choose to use your credit card instead of a debit card. Credit cards offer protection from identity theft that debit cards don’t. Also dedicate one credit card for online purchases. Many website offer you the ability to save or store your credit card information on their servers to speed up the shopping experience. Although, it is definitely faster, I don’t recommend this. If you allow your information to be stored there, you are putting your personal information at risk. Take the time to input your personal and credit card information each time you make a purchase. Make sure you are shopping or purchasing items from a web store that offers secure shopping. Look for the small lock icon in the...